在 Diamondful,我们为向客户提供精心制作的精美珠宝而感到自豪。我们希望您对购买的产品完全满意。如果出于任何原因您对您的珠宝不完全满意,我们提供无忧退货政策,以确保您安心。

请仔细阅读以下退货政策:

  1. 退货资格:您可以在交货之日起 30 天内退回从 Diamondful 购买的任何商品。
  1. 珠宝首饰的状况:要获得退货资格,珠宝首饰必须保持原始状态、未佩戴,并具有所有原始标签和包装。我们不接受有磨损或改动迹象的物品。
  1. 退货流程:要发起退货,请通过 [客户服务电子邮件] 或 [客户服务电话号码] 联系我们的客户服务团队,请求退货授权 (RA) 号码。

将珠宝安全地包装在其原始包装中,包括所有随附材料,例如证书、保修单和礼品盒。

在包装外部清楚标记 RA 编号。

将退货发送至我们的地址:[您的公司地址]。

我们建议使用可追踪的运输方式,以确保安全可靠的退货交付。

  1. 退款流程:一旦我们收到并检查退回的物品,我们将在 7-10 个工作日内处理退款。退款将退回到购买时使用的原始付款方式。
  1. 退货运费:客户负责退货运费,除非退货是由于我们的错误造成的,例如缺陷或不正确的商品。
  1. 排除情况:除非定制存在缺陷或错误,否则定制或个性化珠宝不能退货。出于卫生原因,耳环必须未佩戴且位于原包装中才有资格退货。
  1. 维修和更换:如果您的珠宝需要维修或者您想更换其他物品,请联系我们的客户服务寻求帮助。
  1. 保修:我们的所有珠宝均针对制造缺陷提供 [X 年/月] 保修。如果您认为您的商品存在此类缺陷,请联系我们的客户服务以获取进一步说明。
  1. 联系信息:如果您对退货有任何疑问或需要帮助,请通过[客户服务电子邮件]或[客户服务电话号码]联系我们的客户服务团队。

在 Diamondful,我们致力于为尊贵的客户提供最高的质量和服务。我们希望您购物愉快,但如果出于任何原因您需要退回珠宝,我们将全程为您提供帮助。


感谢您选择 Diamondful 来满足您的珠宝需求。

Eco-Friendly Materials

At Diamondful, we utilize recycled metals for our jewelry, ensuring minimal environmental impact.

Find My Perfect Engagement Ring

Select your engagement ring, then discover the perfect wedding ring to match for him and her.

From People's Experience

Amazing experience from start to finish, we went to a lot of jewelers and was looking for someone trustworthy who can make my dream ring come to life, I am glad that we found Diamondful and Armin, couldn't be more happier than what we experienced.

From People's Experience

Oh my goodness…there are absolutely NO words to say how in love I am with my ring. It is so incredibly beautiful. I honestly never imagined I would have a ring like this. Pictures don’t do it justice.

When my ring was finished, it was shipped overnight through fedex and came so beautiful boxed, which made it even more special opening it.

This has been one of the best purchasing processes I could have hoped for. Armin had the BEST communication as he created my ring from start to finish. You can tell how much he cares about what he does and making sure his customers are happy. The pride he takes in his work is not common these days.

I will never go elsewhere in the future and cannot recommend Diamondful enough. If I like give more than 5 stars, I would.

From People's Experience

Armin helped me create the ring of my DREAMS! I loved the process from start to finish. There was very smooth communication as the ring was developed so I knew exactly what I was getting. We talked through everything from the diamond specs to band width to being able to accommodate a band next to the setting. I loved getting a proof of the design, the updates along the way, and the gorgeous box it arrived in! Most of all, I love my ring I will definitely work with Diamondful again!