FAQ - Engagement Rings

If you are interested in a custom design, please contact our Customer Service team for assistance. 

All our rings are handcrafted and made to order. Orders take approximately 21-28 days from purchase to delivery. If you have a specific timeline in mind, simply let us know in advance so we can work to accommodate your request.

Yes

Yes, we can create custom orders. If you are interested in a custom design, please contact our Customer Service team for assistance.

Yes both natural and lab grown diamonds

If you're looking for a one of kind ring, then Design Your Own Ring is the place to be. You can customize all special details about your design and make it as personalized or ordinary as desired!

Yes, we can create custom orders. If you are interested in a custom design, please contact our Customer Service team for further assistance.

Cut grade, carat weight, color grade and clarity grade.

The 4Cs of Diamond Grading is the universal language for assessing any diamond, anywhere in world. The creation represents two very important things; that consumers know exactly what they are buying, and it can be communicated easily by using this system which was created long ago!

We take the sourcing of our diamonds very seriously to ensure we do not sell conflict diamonds. We have a zero-tolerance policy towards conflict diamonds, and work exclusively with vendors from countries that adhere to the US Department of State’s Kimberley Process.

The pricing may vary for all the metal options. Each of our rings are handcrafted, made to order, in your choice of 14k, 18k Gold (white, yellow, or rose) or Platinum. You may also choose a two-tone combination of metal as well.

We have a wide selection of showroom samples available to
view during your visit. This is the perfect way for you get an idea about what we offer and how well-made our products are without making any purchase decisions in advance. We invite you to Schedule a Visit.

Yes, we are able to make an appraisal. If you are interested
in an appraisal, please contact our Customer Service team for assistance. All our appraisals are created by an independent Gemologist and GIA certified appraiser.

If you don’t know your ring size, we are happy to send you an at-home ring sizer. Simply order your ring sizer here.

Our jewelry is packaged in a gorgeous box which is best for gifts/surprises!

You can rest assured that your ring will be handled with care from start to finish. We offer one complimentary resizing for engagement rings and non-eternity set*rings, but any additional work is subject at charge.
For those who reside in the US, we assist you with complimentary (insured and secured) return shipping both ways along with the professional cleaning and inspection of your ring.

You may order an at-home ring sizer here to assist you with
finding your perfect fit.

Eternity-set engagement rings and bands are not recommended for resizing to maintain the integrity of the ring.

We have partnered with financing companies so our clients can find a monthly financing payment plan that works for them.

it is not a 100% way to tell if the diamond is lab made or natural by testing them at your local jewelry store due to lack of gemology equipment, experience, and knowledge, sometimes they do react positive, sometimes not! we don't guarantee the results. In order to test any kind of gem or stone, you need to send them to a reputable lab like GIA or IGI, or see your experienced local gemologist!

We only have high standards and use the finest material, so you can assure the highest quality or artisan and material! We make everything solid, not hollow like most the other retailers to cut corners on cost! Our prices are below wholesale, and you can assure that you are getting an amazing price with us as well as the finest craftmanship.

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